At ampwin, your privacy is a fundamental commitment — not a compliance checkbox. This policy explains in plain terms exactly what data we collect, why we collect it, and the robust measures we take to keep it secure.
Last Updated: 1 January 2026Six core principles that govern how ampwin handles every piece of data associated with your account
All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption. Stored data — including payment details and identity documents — is encrypted at rest using AES-256.
ampwin does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used exclusively to operate and improve your gaming experience on this platform.
All transactions through BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay are processed via PCI-DSS certified payment gateways. ampwin never stores your full card or bank account credentials.
You have the right to request deletion of your personal data at any time, subject to our legal retention obligations. Verified deletion requests are processed within 30 days of confirmation.
We tell you exactly what data we collect, in plain language, and for what specific purpose. There are no hidden data pipelines, no undisclosed analytics partners, and no surprise uses of your information.
In the unlikely event of a data breach affecting your personal information, ampwin will notify affected users within 72 hours of discovery, in line with best-practice international data protection standards.
Summary: This Privacy Policy describes how ampwin ("we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "Player", "User") who visit or register on the Platform at https://ampwin.cam. By creating an account or using this Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
ampwin operates the online gaming platform accessible at https://ampwin.cam (the "Platform"), which provides sports betting, casino games, live dealer tables, and number-draw games to players primarily located in Indonesia. As a platform that processes financial transactions and identity documents, ampwin recognizes that data privacy is a matter of significant importance to our users.
This Privacy Policy applies to all personal data processed in connection with your use of the Platform, including data collected during account registration, identity verification, payment processing, customer support interactions, and general Platform usage. It applies whether you access the Platform via a web browser on a desktop, a mobile device, or any other compatible technology.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which contain additional provisions relevant to your use of the Platform.
For the purposes of applicable data protection law, ampwin is the data controller in respect of personal data processed through this Platform. As data controller, ampwin determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions about how we act as data controller, or wish to exercise any of your data subject rights, please contact our Data Protection team using the contact details set out in Section 16 of this Policy.
The categories of personal data that ampwin may collect and process include the following:
| Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data< | Full legal name, date of birth, gender, nationality, government-issued ID number (KTP, passport, or SIM) | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, city of residence (e.g., Jakarta, Surabaya, Bandung, Medan) | Account communication, support, security alerts |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay), deposit and withdrawal history, transaction amounts in IDR | Payment processing, fraud prevention, AML compliance |
| Identity Documents | Scanned or photographed copies of KTP, passport, SIM, or utility bills submitted for KYC | Identity verification, regulatory compliance |
| Technical Data | IP address, browser type and version, device type, operating system, screen resolution, time zone (WIB/WITA/WIT) | Security, fraud detection, Platform optimization |
| Usage Data | Pages visited, session duration, games played, bet history, bonus usage, login timestamps | Platform improvement, responsible gaming monitoring, personalization |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer service, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and notifications | Delivering relevant promotions, respecting your communication preferences |
Sensitive Data: ampwin does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, health data, or biometric data, beyond what is strictly necessary for age verification and identity checks mandated by our regulatory obligations.
ampwin collects your personal data through the following channels:
4.1 Direct Collection
Data you provide to us voluntarily when you: create an account on the Platform; complete KYC verification by uploading identity documents; make a deposit or request a withdrawal; contact our customer support team; respond to surveys or promotions; or update your account preferences and settings.
4.2 Automated Collection
Data collected automatically as you interact with the Platform, including through cookies, web beacons, pixel tags, and similar tracking technologies. This includes your IP address, browser fingerprint, session activity, and device identifiers. See Section 11 for our full Cookies Policy.
4.3 Third-Party Sources
We may receive supplementary data about you from trusted third parties, including:
ampwin uses your personal data for the following purposes, each of which is tied to a lawful basis described in Section 6:
ampwin processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
ampwin does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below:
7.1 Service Providers
We engage trusted third-party service providers to perform functions on our behalf, including payment processing, KYC verification, IT infrastructure, cloud hosting, customer support software, and analytics. These providers are contractually bound to process your data only on our instructions and in accordance with strict confidentiality obligations.
7.2 Payment Partners
When you make a deposit or request a withdrawal, we share the minimum necessary financial data with the relevant payment partner (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay) solely to process that transaction.
7.3 Regulatory and Legal Authorities
ampwin may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other governmental authorities where required to do so by law, or where we have a good-faith belief that disclosure is necessary to: (a) comply with a legal obligation; (b) protect the rights, property, or safety of ampwin, our users, or the public; or (c) detect, prevent, or address fraud, security, or technical issues.
7.4 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the relevant successor entity, subject to the same privacy protections described in this Policy.
We will never share your data with: third-party advertising networks for retargeting purposes, social media platforms for profiling, data brokers, or any entity for the purpose of direct marketing without your explicit prior consent.
ampwin operates on infrastructure that may be hosted in data centers located outside of Indonesia. Where your personal data is transferred to countries that may not offer the same level of data protection as your home jurisdiction, ampwin takes appropriate safeguards to ensure that your data remains protected to a standard consistent with this Privacy Policy.
Such safeguards include the use of standard contractual clauses, data processing agreements with adequate security obligations, and transfers only to jurisdictions recognized as providing adequate data protection by relevant international standards.
By using the Platform, you acknowledge that your data may be stored or processed in servers located outside of Indonesia, and you consent to such transfer under the protections described in this section.
ampwin retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following principles:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any individual.
ampwin implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration:
⚠️ Your responsibilities: No security system is entirely infallible. You are responsible for keeping your login credentials confidential and for logging out of your account when using shared or public devices. Do not share your password with anyone, including ampwin staff — we will never ask for your password.
ampwin uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session continuity, prevent fraud, and understand aggregate usage patterns. The types of cookies we use are:
11.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function correctly. They manage your login session, maintain your account security state, and remember your language and regional preferences (e.g., IDR currency display, WIB time zone). These cookies cannot be disabled without impairing Platform functionality.
11.2 Performance and Analytics Cookies
These cookies collect anonymized or pseudonymized data about how users interact with the Platform — such as which pages are visited most frequently and whether error messages are encountered — to help us improve Platform performance and usability. We use industry-standard analytics tools for this purpose.
11.3 Functional Cookies
These cookies remember your preferences and settings to deliver a more personalized experience, such as your preferred deposit method or game lobby layout.
11.4 Marketing Cookies
Where you have given your consent, marketing cookies may be used to show you relevant promotions and offers within the Platform that reflect your gaming preferences. These cookies do not track you across external websites.
You may manage your cookie preferences at any time through your browser settings. Note that disabling certain categories of cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled.
Subject to applicable law and our legitimate regulatory obligations, you have the following rights in respect of your personal data held by ampwin. To exercise any of these rights, please contact us using the details in Section 16:
Request a copy of the personal data we hold about you (commonly known as a Subject Access Request). We will respond within 30 days.
Request correction of inaccurate or incomplete personal data held in your account.
Request deletion of your personal data, subject to our legal retention obligations and ongoing fraud or AML investigations.
Request that we temporarily suspend processing of your data while a dispute regarding accuracy or lawfulness is being resolved.
Receive your personal data in a structured, machine-readable format and transfer it to another service provider where technically feasible.
Object to processing based on our legitimate interests, including profiling for responsible gaming purposes, where your individual circumstances warrant it.
Opt out of promotional communications at any time by updating your notification preferences in your account settings or contacting support.
If you believe we have mishandled your data, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Response Timelines: ampwin will acknowledge all data rights requests within 5 business days and will aim to fulfill them within 30 calendar days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
The ampwin Platform is strictly intended for adults aged 21 and over. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not use this Platform or provide us with any personal information.
If ampwin becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data, close the associated account, and return any deposited funds in accordance with our underage player procedure. If you have reason to believe that a minor has registered on our Platform, please notify us immediately at the contact details provided in Section 16.
The Platform may occasionally contain references to third-party services such as payment processors or game content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft). While we take care to partner only with reputable providers, ampwin is not responsible for the privacy practices of third-party platforms or services.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the Platform. This Privacy Policy applies solely to data collected and processed by ampwin through the Platform.
ampwin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered Players via email or an in-Platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the Platform following the publication of any amended Policy constitutes your acceptance of the updated terms.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how ampwin handles your personal data, please contact our Data Protection team:
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority or regulatory body in your jurisdiction. ampwin is committed to resolving all privacy-related concerns promptly and transparently.
Additional Policies: This Privacy Policy works in conjunction with our Terms & Conditions and Responsible Gaming Policy. We encourage you to read all three documents to fully understand your rights and our commitments as a Platform operator serving Indonesian players.